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Netflix cast icon is no longer present since last update on Chromecast 4K with google TV

rpatw
Community Member

Hi 

since the recent update on the Chromecast TV4K with google TV the cast icon is no longer present in the netflix screen when my phone and the CC are in differents networks

Before update I was able to cast from netflix when my phone and my CC where in differents networks classes/Vlan

Since then  It works only when CC and phone are  in the same network 

I don't know the exact content of the update but can it be a security update on the CC ?

Thanks   

1 REPLY 1

Rusell
Community Specialist
Community Specialist

Hi rpatw

 

Thank you for posting in the community. I understand that the cast icon is not on the Netflix app on your Chromecast 4K with Google TV. I'm happy to help you!

Cast from Google Cast-enabled apps to your TV 

  • Make sure the mobile device, tablet or computer you're using to cast is on the same Wi-Fi network as your Chromecast, Google TV Streamer (4K), or TV with Google Cast.
  • Open a Google Cast-enabled app.
  • Note: The Cast button isn't located in the same place across all Google Cast-enabled apps.
  • Tap the device you'd like to cast to.
  • When you're connected, the Cast button will turn solid, which lets you know you're connected.
  • You can now cast videos, movies, and TV shows directly to your TV.
  • To stop casting, tap the Cast button Inactive cast extension and then Disconnect.

We recommend you take a look at this article: Cast video from Google Cast-enabled apps to your TV - Streaming Help

 

Let me know how it goes,

 

Best regards,

Rusell