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New Streaming Device

Bill0Dawson
Community Member

‎09-29-2024 10:25 AM

Hi, I am unable to get the sound settings from my Pioneer amplifier through my new streaming device.  Apart from that, it's very impressive.

Can you help please?

Thank you.

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virnab
Community Specialist
Community Specialist

‎10-02-2024 05:38 PM

Hi Bill0Dawson,

 

Thank you for reaching out to our community.

 

I'm so sorry to hear that you're unable to get the sound settings from your Pioneer amplifier through your new streaming device. Thank you for letting me know how satisfied you are with the Google TV Streamer 4K features. I'm here to help you resolve the inconvenience you found as quickly as possible. 

 

To better assist you, please provide me with the following information:

 

  • What steps have you already taken to try and find the sound settings?
  • Are you trying to customize the sound format, or is it something else?
  • Are you trying to adjust the volume using voice commands, your phone, or the smart display screen?

I'm here to help you resolve this issue as quickly as possible. Thank you for your patience and cooperation.


 

Best regards,

Virna

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