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No HDR Google TV with Chromecast Ultra

Erik_H
Community Member

My 4K movies won’t cast in HDR on my Chromecast Ultra with new Google TV app and I cannot access display settings with the app. 
Any help please? 

5 REPLIES 5

stigerj
Community Member

Is the CC Ultra plugged directly into the TV or is it plugged into an A/V receiver or soundbar?

Erik_H
Community Member

May bad, realised my most recent 4K movie purchases are not HDR. Others ok. Can I delete or archive this thread?

 

JenniferV
Community Specialist
Community Specialist

Hey Erik_H,

 

Thanks for reaching out and for updating the Community. We can lock this thread if you want, but if you still have other questions and concerns, feel free to let us know — we're here to help.

 

Thanks for the help, stigerj.

 

Regards,

Jennifer

Erik_H
Community Member

Yes please @JenniferV please lock or archive, thank you 

JenniferV
Community Specialist
Community Specialist

Hi there,

 

Got it and you're welcome. I'll go ahead and lock this thread. If you have any new issues, updates or just a discussion topic, feel free to start a new thread in the Community.

 

Best,

Jennifer