No audio casting screen from Chrome

[PatrickinGuelph]

When I cast a tab from Chrome, I get video and audio, but when I cast the screen, I get only video.  I have tried this with two different Chromecasts, connected to two different video projectors - same result in both cases. One Chromecast is Chromecast with Google TV HD, the other is an older Chromecast. I'm on an M1 Mac running Ventura 13.3.1 (a) and I'm using Chrome Version 113.0.5672.126 (Official Build) (arm64). 

Any suggestions?

[Kimy]

Hi PatrickinGuelph,

Thanks for posting here in the Google Nest Community. Apparently, your Chromecast devices seem to be working as intended. Like you said, it happens on both Chromecast devices. Did you have a chance to replicate the situation using another laptop? It would help us isolate the issue. This is most likely related to the Chrome browser. It could be a conflict with plug-ins or directly from flags (chrome://flags). Let me know what happens after you replicate it.

Thanks,

Kimy

[PatrickinGuelph]

Yes, I have had the same problem with a Windows 10 computer. I have also had several exchanges with the Chromecast tech support people who have suggested various things, such as getting latest OS, Chrome and Chromecast updates, resetting the Chromecast, etc. Nothing has changed the situation. I think a fix is needed with Chrome's casting capability, but I don't know if that's being considered. 

[Kimy]

Hi there,

Thanks for the details. Kindly give our friends at Google Chrome Help Community a shout. They're the best team to help you find out what's happening with your Chrome browser.

If you need help with your Chromecast devices, please do not hesitate to reply, as I'll be locking this thread after 24 hours.

Regards,

Kimy