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No option to enable a disabled app on Google Tv

Blackbeard
Community Member

a month ago

Hi,

I have a 3rd party app installed though it’s now in disabled apps:

Settings > Apps > See all apps > Disabled Apps

It gives me the option to uninstall or clear data etc though no option to enable or open it..

is there a way around it? How can I open or enable this app?

TIA

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1 REPLY 1

ByronP
Community Specialist
Community Specialist

3 weeks ago

Hi Blackbeard,

 

Thank you for posting in the community. I understand you're encountering trouble with a third-party app installed on your Google TV that's showing disabled and can't be enabled or opened. I appreciate you trying to troubleshoot this already. Let's work together to find a solution.

To help me investigate further, please provide the following information:

  • What model of Google TV device do you have? (You can check this helpful article to identify your Nest Chromecast device.)

  • What is the exact name of the third-party app you're having trouble with?

  • When did you first notice the situation start?

Please keep me updated.

 

Regards,

Byron

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