cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Replies are disabled for this topic. Start a new one or visit our Help Center.

Not casting

Garand12
Community Member

‎04-18-2025 08:13 AM

Hi, I've just bought a Google streamer as I was having problems with the chromecast, but yet I'm having the same problem, when I'm casting from my phone it starts to go over and then stops and then shows the casting symbol in the middle of the screen.

Any help please? 

Many thanks 

Gary

0 Kudos
Reply
1 REPLY 1

moralesvicente
Community Specialist
Community Specialist

‎04-21-2025 05:53 PM - edited ‎04-21-2025 06:00 PM

Hello Garand12, 

 

Thank you so much for posting. I’m sorry to hear you’re experiencing troubles with your Google TV Streamer (4K) when trying to cast content from your cellphone. No worries, it's a pleasure to be able to assist you.

Could you please answer the following questions so I can help you effectively?

  • How far is the Google TV Streamer (4K) from the router?
  • How far are you from the TV when you try to cast?
  • Is the internet connection stable?
  • Have there been any changes to the router settings?
  • Are the devices connected to the same network?

Any additional details you can provide will be helpful.

 

Regards,

Daniel

0 Kudos
Reply