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Onn steaming won't connect to WiFi.

PamB45_
Community Member

Last week the Wi-Fi went out and they just came back up yesterday upon turn on the TV it would not let me pull up the content for the Google TV. It's saying content fail to load

1 REPLY 1

Guarcax
Community Specialist
Community Specialist

Hi @PamB45_!

 

Thanks for posting in the community.
I’m sorry for the inconveniences that you’ve been experiencing with your streaming device. I understand that you were trying to play some content but received an error message that says, “Content failed to load." Let me help you with this.

As you are not able to play any content, then I will suggest you perform a restart on your device by following the next steps:

  • From the Google TV home screen, select Settings.

  • Select System, then select Restart.

  • Once the system restarts, play your video, music, or game again.

If the issue persists, you can check the next article: Fix problems with your Google TV device or look for further assistance in the Google TV Community

If you have more questions, you can keep posting.

 

Regards,

Daniel.