Regarding an issue with Chromecast 2nd gen and Chromecast Audio

[GoogleNestTeam]

Update 3/20/25

Hey folks, 

If you previously performed a factory reset, we’re happy to report that the Google Home app update will reach all users today.

Please make sure you’re on version 3.30.1.6 for Android and 3.30.106 for iOS to set up your Chromecast (2nd gen) and Chromecast Audio. Check out this help center article if you need help updating the Google Home app.

If you’re still experiencing problems during setup, please reach out to customer support for further assistance. 

Thanks again for your patience while we worked to resolve this issue!

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Update 3/17/25:

Hi folks,

Thank you for your patience as we worked to resolve the issue with Chromecast (2nd gen) and Chromecast Audio devices. As of today, this disruption has been fixed.

If you did not perform a factory reset, your device should now function normally. If it is still not functioning as intended check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

For users who have performed a factory reset, you will need to update your Google Home app to the latest version (3.30.1.6 for Android and 3.30.106 for iOS) to set up your Chromecast (2nd gen) or Chromecast Audio device again. The app roll out has begun and may take a few days to roll out to everyone. We’ll post a confirmation once the roll out to all users is complete.

We sincerely apologize for this disruption and any inconvenience it may have caused, and we are committed to ensuring all users are back up and running as quickly as possible.

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Update 3/14/25:

Hi everyone,

Thank you again for your patience, we have some good news - the fix should reach all users today. If your device has received the update it should be on the following firmware versions:

Chromecast (2nd gen): Firmware version 1.56.467165

Chromecast Audio: Firmware version 1.56.467166

Check the firmware version of your device by following the instructions here. If your device is not on the corresponding firmware version, please try rebooting your device to start the update process.

Please note: If you performed a factory reset during the troubleshooting process, you may still be experiencing an issue where you cannot re-setup the device. The team is working diligently to resolve this, and we will provide next steps as soon as possible.

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Update 3/13/25:

Hey everyone, thank you for your patience while we work to resolve this issue. Here’s the latest:

We have started to roll out a fix for the problem with Chromecast (2nd gen) and Chromecast Audio devices, which will be completed over the next few days. Your device must be connected to receive the update.

If you performed a factory reset during initial troubleshooting, you may still be experiencing an issue where you cannot re-setup your device. We are working to resolve this as soon as possible. Please continue to check the Community page here for updates and next steps.

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Update 3/11/25: 

Hi all,

An update on the situation: the team has identified the cause of the issue impacting Chromecast (2nd gen) and Chromecast Audio devices.

Please do not factory reset your device. If you previously performed a factory reset during troubleshooting, you may also be experiencing an issue where you're unable to re-setup your device. The team has identified the cause for this as well and is currently working on a fix.

We’re working to resolve this as soon as possible, and will keep you updated when there is more to share.

We sincerely apologize for the inconvenience, and appreciate your patience in the meantime.

Thank you.

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Hello,

We're aware of an emerging issue impacting Chromecast 2nd gen and Chromecast Audio devices, and we are working on a fix.

Do not factory reset your device - we will keep you all updated when the fix rolls out. If you have already factory reset your device, we will provide instructions to set your device back up as soon as possible.

Thank you for your patience.

[johnnyzero2]

This:

https://www.googlenestcommunity.com/t5/Streaming/Regarding-an-issue-with-Chromecast-2nd-gen-and-Chro...

[AD57]

Ok, thanks

[Petra1]

Bei mir funktioniert es NICHT!

[ChuckLeBlanc]

Thanks! This worked for me. Now just waiting patiently for my update.

[Conxi]

A mi no me ha funcionado

[Cdso333]

Worked for me using another date, so long as it's before the 9th of March.

Also tried restarting my phone, rebooted my wifi, reinstalled google home, and factory reset my chromecast- again. 

One of these eventually helped- just couldn't say which.

[Leozinho92]

Alterar a data do celular ? 

[johnnyzero2]

Yes.                

[JuliiAlvarez]

Dumb question, it needs to be ON the entire time untill the firmware update from Google kicks in?

[johnnyzero2]

Yes, it needs to be powered on, i.e.: the power cable connected. Don't most people just leave it on all the time anyway?

[JuliiAlvarez]

I have it conected to the tv via USB port, that's why my dumb question

[johnnyzero2]

Not at all a dumb question. And that USB port may or may not be powered when the TV is turned off. I think on most tvs, they are always live whether the TV is on or not.

[Abba0921]

Already did that

[OneandOnly2025]

Will this also work on iPhones? If we temporarily reset the date back? We all have been very patient…

[johnnyzero2]

Yes, it will work with iPhones.

[OneandOnly2025]

Ok gona try now and let you knw. Ty! 

[Jpmeys]

Yes but I didn’t get the new firmware. The cc connected to my router so it’s now waiting for the update 😅

[Agus_MG]

No ha funcionado. Ha llegado la actualización y no ha pasado del 0%. Ha indicado error de red y sigue averiado. ¿Ahora qué?

[RuloSgo1]

Done, and it worked. Now waiting for upgrade.🆗

[Pbel]

Kudos for this post, but for my devices I had to reboot them (unplug power cord, then plug back in).  Otherwise the update would not get applied

[ValDef]

Cela ne fonctionne pas pour moi en France...

[MFMCL]

Thanks!  My Chromecast audio is working OK now. (But I did nothing!)

[Jems55]

Great Sir, working fine now....

[Anonymous]

I had factory reset my chromecast, and this worked for me! It updated and everything, so back to full functionality. Thanks!!

[Nexus6x]

I didn't need to change my phone date,  which is a bit silly,but my screen is greyed out,still.

[Jems55]

Johnnyzero2 , my issue was same,  solve now thanks to you. but want to know how set 8 march can resetup chrome cast???

[johnnyzero2]

The cause of this whole problem was an embedded security certificate that expired on March 9th. Setting your phone's date to anything earlier than that "tricks" the Chromecast into thinking that the certificate is still valid.

[flaviaplanza87]

Muito obrigada! Deu certo! 

[Anonymous]

It appears today March 14, 2025 google is pushing these updates harder therefore anybody that reset their device and went through the procedure of resetting up the device by changing the date right now would be a good time to unplug your Chromecast device and then plug it back in that will force a reboot and will likely take the update.

[Patriciaann1]

Thank-you so much Johnny.  I'm not a very tech savvy lady. Lol I grew up in the dark ages. 🤣  I really really really do Appreciate your kindness.  And I do agree with your opinion that Google should pin this info to the top of this page. I only stopped freaking out the moment I tapped on the link you provided for the fix.  Again Thanks 😎👍☺️😁

[johnnyzero2]

You're very welcome.

[seljukinha811]

Eu não restaurei,não mexi e supostamente não recebi a atualização,pois não estou conseguindo conectar por causa do erro que está dando na senha do wi-fi,não está sendo reconhecido.

[maurici]

thank you worked

[Gasman206]

Thanks all it worked.  Now just to sit back and wait

[ignorp]

This works! Thanks!

[thermoMoe]

Brilliant! And ya, WTF, why doesn't Google have this in their answer? It's not like we're messing with the fabric of time here 😂

[Petra1]

Funktioniert bei mir leider nicht!

[johnnyzero2]

I promise you, it works. Re-read the instructions and try it again.

[MerciaPaiva]

Deu certo, já estou conseguindo transmitir para a tv, obrigada

[Zeuszore]

Thx Johnny zero,, that works 💪🏼💪🏼👍🏼👍🏼