Se desvinculo el control remoto por falta de baterias, no puedo volver a vincularlo

[MelinaPieralisi]

El control remoto dw mi cromecast 4k quedo sin batería por un tiempo, luego del reemplazo de baterías por unas con carga no pude volver a vincular el control remoto al cromecast. 

El dispositivo está encendido, puedo utilizarlo mediante Google home, pero necesito poder utilizarlo con si control remoto original.

Segui los pasos de mantener apretado boton home. Presionar botón de reinicio en el dispositivo, etc. Busque todas las alternativas posibles pero es imposible volver a vincularlo. 

El control mantiene la luz blanca parpadeando constantemente. 

¿ Me podran ayudar brindandome alternativas para poder vincular nuevamente el bluetooth del control remoto al cromecast? Gracias🙂

[chaconmorales]

Hi MelinaPieralisi,

Thank you for posting here in the community. I'm sorry that your Chromecast remote is not connecting after the batteries got drained. But no need to worry, help is here.

Here are some troubleshooting steps that you can check for your Chromecast remote:

Basic Checks:

• Remote Cleaning: Clean the remote's infrared (IR) emitter (usually a small, dark plastic window at the front) with a soft, dry cloth to remove any dust or debris that might block the signal.
• Chromecast Reboot: Unplug the Chromecast device from the power source for a few seconds, then plug it back in. This can sometimes help refresh the connection.

Re-pairing the Remote:

1. Open Google Home App: Locate and launch the Google Home app on your phone or tablet.
2. Select Chromecast: On the Google Home app screen, find your Chromecast device and tap on it to access its settings.
3. Remote Pairing: Look for the option to "Pair remote" or "Remote control" within the Chromecast settings. The wording might vary slightly depending on your app version.
4. Follow On-Screen Instructions: The Google Home app will guide you through the on-screen pairing process, which typically involves pressing specific buttons on the remote.

Advanced Troubleshooting:

• Factory Reset (Remote - Last Resort): Some Chromecast remote models have a reset button (usually a small hole).  Note: Resetting the remote will erase any programmed shortcuts or custom settings.
• App Update: Ensure you're using the latest version of the Google Home app on your phone or tablet. Updates often contain bug fixes and improvements that might address remote pairing issues.

Please follow this good article to Troubleshoot the Chromecast Voice Remote, Set up Chromecast with Google TV and Voice Remote or check the following to Reboot your Chromecast device. There are a few troubleshooting steps to fix the issue.

Let me know if you need further assistance.

Regards,

Mario