Shop tab Google TV with Chromecast 4k

[Poloche]

Hi everyone, 

Can someone explain me why I still haven't got the shop tab available in my Google TV interface? 

My device is up to date (I just got an update that has changed my icons for the round ones).

Is there anything to do to make it work? I live in France Btw.

Kind of strange because my 7 years old sony bravia equipped with Google TV received this ''shop tab'' update...

Thanks for your support,

[mejiacruz]

Hi @Poloche,

I understand your frustration about not seeing the Shop tab on your Google TV even though your device is updated. Here's a quick rundown:

Stay Updated & Share Feedback:

• Keep your Google TV updated to ensure you receive the Shop tab when it becomes available in your area.
• We value your feedback! Let us know you'd like the Shop tab by using the feedback option within the Google TV app:
• Open the Google TV app.
• Tap your profile picture in the top right corner.
• Select "Settings" and then "Send feedback."
• Briefly mention the missing Shop tab and your interest in having it.
   

Alternatives in the Meantime:

• Voice Assistant: Use voice commands on Google TV to search for and purchase movies and shows.
• Mobile App: Browse the Play Store on the Google TV mobile app and purchase content to watch on your Google TV device.
   

Thank you for your patience!
We're working on bringing the Shop tab to everyone and improving your Google TV experience. Feel free to reach out if you have any other questions.

All the best
Josh

[mejiacruz]

Hi @Poloche, 

It's fantastic that you're willing to keep the post updated once you find a solution. That will definitely be helpful for others! In the meantime, feel free to reach out if you have any other questions about Google TV or anything else. We're always happy to assist! Thanks for being a part of the community!

All the best,

Josh

[Poloche]

Thanks Josh. I'll keep this post updated as soon as it's solved

[Chris5626]

I'm glad to hear that the Shop tab is coming to Google TV.

Seems so bizarre that Google would completely shut down the ability to purchase via Google Play without having the replacement actually in place. I know you can purchase via YouTube but then your purchases aren't available for your family library which just leaves the Google TV app for Android which is absolutely terrible for shopping.

[jenniffert]

Hi @Chris5626,

Thanks for posting here in the community! I understand how frustrating the missing Shop tab is. It's definitely a helpful feature, and we all hope to see it available soon. I appreciate your comments, and I'd really encourage you to share your feedback directly with our developers.

Here's how to send feedback:

• Open the Google TV app.
• Tap your profile picture in the top-right corner.
• Select "Settings" and then "Send feedback."
• Briefly mention the missing Shop tab and your interest in having it.

We're always looking for ways to improve our products, and your feedback is valuable.

Let me know if you have any further questions.

Best regards,

Jenniffer