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Sorry I had to retype I bought a Chromecast from the store 4 months ago don't know if they had it on

deniro
Community Member

I bought a Chromecast 4 months ago and it just stopped working a month and a half ago I went back to the store the man told me there's a 800 number and a year warranty I don't see it on the box or inside the box who could I call to let them know that I have an issue with the Chromecast this is my fourth one and this is the third time this has happened now I bought the one without a remote just the one that you just plug in can someone get back to me and let me know what do I need to do or who do I need to call because I feel like I am wasting almost $200 worth of Chromecast and it's really not good because I really enjoy the product and I don't know who to call at the company there is nothing here for anyone to talk to so if you can assist me in this matter and direct me to the proper people that can help me I would appreciate it very much thank you very much and God bless September 22nd 2024 I left a message

1 REPLY 1

Byteguy
Gold Product Expert
Gold Product Expert

What has been your problem with your Chromecast devices?

I'm concerned because you say this is the 3rd time this has happened to you.  That sounds like something external is affecting your devices.

Yes, new Chromecast devices have a 1-year warranty.  Here is how you request service:

https://support.google.com/chromecast/answer/14076635