cancel
Showing results for 
Search instead for 
Did you mean: 

Streamer 4K Add a Kid Sign-in Loop

BrianRVT
Community Member

Brand new Streamer 4K, setup with the supervisor account, then when trying to "Add a kid" under accounts

 

- Select Kid

- Entered Kids Password

- Select supervisor account to confirm

- Complete 2 factor authentication to allow kid to log in

- Setup screen goes from "Setting Up Supervision" to "Finalizing" then reprompts for kids password again. After completing this loop 2 times, receive a toast message "Something went wrong"

 

Streamer 4k is full up to day. All apps on Streamer 4k up to date.

 

I do receive an email saying the kid signed into the Streamer, but obviously it doesn't on the device and it doesn't show up under Family Link.

0 REPLIES 0