Streming apps not working

[Para01d]

All of my streaming apps are not working on my chromecast, either they don’t work. Ott player crashes after oppening a file. Vlc player not opening a playlist. Can you help ?

[Kimy]

Hi Para01d,

Thanks for posting here in the Google Nest Community. We’re sorry for the delay in response. Is this happening on mainstream (known for being stable and established) apps like Netflix, YouTube, Disney+, Prime Video, etc.? If these apps are working, then you may need to troubleshoot the affected apps. Try to delete the cache and data, or reinstall the app(s). You can also do a full clean-up by performing a factory reset and setting it up from scratch to remove any corrupted files or data. If, after doing this, the issue still persists on the mentioned apps, you may need to contact their corresponding support team for further help.

Let us know how it goes.

Thanks,

Kimy