Transmissão Paramount plus

[Minori97]

Não consigo transmitir a Paramount plus na TV, será que a Paramount não é compatível? 

[tajennifer]

Hi Minori97,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing while trying to cast Paramount to your TV. But don't worry; help is here. I just need to ask for some information to provide the best solution.

• Do you have a Google streaming device? If so, which one do you have? You can check the "Chromecast and Google TV Streamer specifications" article to find out.
• What is the make and model of your TV?
• When you experience streaming issues, what do you observe on your TV screen? For example, a spinning wheel, a black screen, or an error message.
• Does the issue happen with other apps like Netflix, YouTube, or Viu? Does this happen across all the streaming services you use on your TV?
• How is your TV connected to your internet router? Is it connected directly with a cable or through Wi-Fi, and how far away is it from the router?
• Does this happen if you try to stream the same content on a different device, such as another phone or a laptop, while connected to the same Wi-Fi network?
• Do these streaming issues happen more frequently, or are they more random?
• Have you tried any steps to solve the situation?

Please keep me posted.

Best regards,

Jenny