04-17-2025 01:43 PM
Hello,
There is a known issue with the Google Cast feature on certain VIZIO TV models from 2016-2020. We are actively working to roll out a fix on all affected TVs in early May, with no action required from you.
In the coming days, all impacted users can manually apply the fix by updating the software on their VIZIO TV. You can check to see if the update is already available for your TV by following the steps below. Please continue to check the Community page here for updates.
1. To verify if Cast is working on your TV, attempt to cast an app.
2. If Cast does not work, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Check for Updates. A message will appear asking if you’re sure you’d like to check for updates, choose the Yes option.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Check for Updates
3. Your TV will search for updates.
a. If your TV finds an update, please let it fully download before continuing.
b. If your TV does not find an update, don’t worry, it likely has the latest software.
4. Once you’ve completed checking for updates, press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV
b. Note: do not select “Restore to Factory” as this might override the fix.
5. After your TV fully powers down, and restarts, you should be able to cast again.
We apologize for the inconvenience, and we are committed to ensuring all users are back up and running as quickly as possible.
Answered! Go to the Recommended Answer.
2 weeks ago
Hi everyone,
Thank you for your patience as we worked to resolve the issue. The fix should reach all users by next week. You may need to restart the TV for the fix to take in effect:
1. Press the menu button on your VIZIO remote and choose All Settings > Admin & Privacy > Restart TV. A message will appear asking if you would like to restart your TV, choose Yes.
a. For some older VIZIO models the steps may differ. If you do not see the above settings try System > Reboot TV
b. Note: do not select “Restore to Factory” as this might override the fix.
2. After your TV fully powers down, and restarts, you should be able to cast again.
If you continue to experience this issue, let us know by replying to this post.
04-23-2025 11:18 AM
Anama sonkar
04-23-2025 03:30 PM
hi
04-23-2025 05:35 PM
TV module Hisense does not connected with Google Chrome cast
04-23-2025 05:40 PM
Hisense TV does not react with Google Chrome cast
04-23-2025 10:51 PM
Narayan YouTube
04-23-2025 11:53 PM
Just wanted to say my Vizio Smart TV is casting
And Chromecast no worries, It's probably 5 yrs or older !
04-24-2025 06:51 AM
Privet check on
04-24-2025 06:53 AM
6268554472
04-24-2025 06:54 AM
Privet tv on karo ji
04-24-2025 07:49 AM
Moeen,Khan
04-24-2025 12:55 PM
Youtube
04-24-2025 02:13 PM
Quiero conectar mi teléfono a la tv
a month ago
Kapil Sharma #
9514473924
a month ago
Still not working
a month ago
a month ago
HOLA CARACK
a month ago
Hello
a month ago
Hey
a month ago
唉视频里在查找过程中无法查找想要的结果
a month ago
tiktok.com/@luisvc300
a month ago
This was not me some one hacked my account
a month ago
Nice one man
a month ago
mitulparmar
a month ago
#
a month ago
I don’t see any of these options on my Vizio
a month ago
Piolín 123
a month ago
My Vizio (d40n-e3) doesn’t have those options since it is not a smart TV. It does have: “Restore to Factory” which you said not to use. Deleted home app and redownload it. Reset the chrome cast to factory again and still no casting option show up other than “airplay”. So what do I do next?
a month ago
2nd gen cast device.
a month ago
Khalilahmadansari
a month ago
#
a month ago
I’m getting this Vizio tv message but I have a new Samsung and can’t reconnect. I updated the router and now can’t reconnect the nest. I have the home app down loaded. Please advise
a month ago
ISSA Fazil
a month ago
https://www.youtube.com/@FzlIss
👆👆👆👆 YouTube channel ISSA FAZO
Hello 👋 guys I need support please 🙏 subscribe
a month ago
What is happening Google? First the Chromcast didn’t work because of the internet connection, now because of my Vizio TV? The “fix” above doesn’t work because the settings stated in the steps don’t match what is in the menu. I don’t have a place to update the TV. I’m very frustrated.
a month ago
Account Google
4 weeks ago
Abdullah
4 weeks ago
alhh
4 weeks ago
#
3 weeks ago
BT
3 weeks ago