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Unable to cast to TV

Volanle
Community Member

Am unable to cast to the TV

1 REPLY 1

jenniffert
Community Specialist
Community Specialist

Hi @Volanle,

 

Thanks for reaching out here in the community! I'm sorry to hear that you're having difficulties casting to the TV. I'd be happy to help! 

To better assist you, I'd like to ask the following:

  • What is the specific model and generation of your Nest device?
  • Is this the first time you're experiencing this inconvenience?
  • Did you receive any error messages while you were trying to cast?
  • Does this inconvenience happen when you're trying to cast from a specific app? If so, what is the name of the app?
  • Have you tried any troubleshooting steps so far?

Please keep me posted.

 

Best regards,

Jenniffer