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Unable to download Disney+ in Australia

ap2807
Community Member

‎08-13-2024 11:43 PM

I am in Australia, my google account play store is set up in Australia, which is the same account I set up the chromecast on. 
however, I am unable to download Disney+ on the mobile chromecast, it says the app isn’t available in my region. 
i have tried changing the location but nothing is showing up in the chromecast settings 

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ovidioj
Community Specialist
Community Specialist

‎08-17-2024 12:00 AM

Hello @ap2807,

 

Thanks for posting in the community.
I understand the frustration of being unable to access Disney+ on your Chromecast with Google TV in Australia. Unfortunately, these restrictions are due to content licensing and availability.

To resolve this, you can:

  • Contact Disney+ Support: Reach out to Disney+ directly to inquire about their availability in Australia. They might have information on future plans for expansion.
  • Provide Feedback: Share your feedback with Google to help improve future app availability on Chromecast with Google TV. You can do this through the Google Home app or by visiting the Google feedback link.

I apologize for any inconvenience caused and hope this information helps

 

Regards, 
Jorge

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