Unwanted CEC signals

[gioninogrinvudo]

CCwGTV is sending unwanted CEC signals switching the TV input. I guess this started happening after the latest update, as it had no problems before. I already did a factory reset, tried different hdmi ports and tried a different android tv device on the same tv, which gave no problems. Any ideas on a solution?

[Kimbernf]

I’m having the same issue. Checked for updates for the chromecast + remote and also my tv, changed ports, etc. The only thing that works is (but not really) is changing the CEC settings to disabled or ARC only, which leads to other inconveniences. 

[gioninogrinvudo]

Yes the only solution so far has been to disable CEC all together, which is a major inconvenience. I hope there will be a fix soon.

[GabrielaG]

Hi everyone,

Thanks for reaching out to the community. I'm really sorry to hear CCwGTV is sending unwanted CEC signals to switch the TV input after the last update. I'm here to help you get this resolved.

Please try the following troubleshooting below to the users;

• Plug Chromecast to a different HDMI port.

• Unplug the TV> wait 10 minutes > plug it back in.

• Update their TV's firmware

If the provided steps above don't resolve the issue. Please contact your manufacturer to check if they can help with the CEC. 

Let me know if you have any other questions.

Regards,

Gabriela

[manuelv]

Exact same issue after last upgrade. 

[abhimanyus]

Same issue for me too. I have my ccwgtv connected to soundbar via philips hue sync and this broke my entire setup. Now I need to change settings on tv and soundbar to get to view things