Hi @keneah7,
Thank you for reaching out to our support community! I sincerely apologize for any inconvenience caused by the missing video recordings from the last 48 hours. I appreciate you taking the time to share this with me.
Based on this information, I'd like to ask you some questions. I'm happy to help you!
- What type of camera do you have?
- Is this the first time you've experienced this concern?
- Have you tried using another device (e.g., laptop, phone, tablet) to view the video history?
- Do you have any schedules set up for the camera?
- Do you have an active Nest Aware subscription? If so, What kind of subscription do you have?
Visit our Help Center to learn more about Troubleshoot event video history.
Please feel free to share any additional details you think might be relevant.
Best regards,
Eduardo
