Wifi change help needed

[Becki]

I’ve just changed my WiFi from Vodafone to virgin. My Vodafone is no longer connected. I can’t change my chromecast. Help. 

[tajennifer]

Hi Becki,

Thanks for posting. I'm sorry to hear about the situation that you are experiencing after changing the Wi-Fi. Don't worry; help is here. I just need to ask for some information to provide the best solution:

• What Chromecast device do you have? You can use the help article "Chromecast and Google TV Streamer specifications" to find out.
• What color of light does the Chromecast have?
• Have you tried any steps to solve the situation?

Please keep me posted. I'll be waiting for your response.

Best regards,
Jenny