Wifi connection

[RockyTerri24]

I am using an app to control my chromecast and am unable to connect the chromecast to my WiFi as I'm unable to find my device in the available network listing on my app and because I cannot connect to the WiFi I cannot use my control via the app. Somebody please help me...!!

[tajennifer]

Hi RockyTerri24,

Thanks for posting. I'm sorry to hear that you are having problems with your Chromecast device that is not connecting to WiFi. Don't worry, I can help. In this case, I just need to confirm some information to provide the best help:

Did you try to set up the device with these steps?

Step 1. Plug in your Chromecast device.

• Plug Chromecast into your TV.
• Connect the USB power cable to your Chromecast.
• Plug the other end of the USB power cable into the included power adapter, then plug it into a wall outlet.

Step 2. Download the Google Home app.

Step 3.Follow the Chromecast setup instructions.
Step 4. Cast content

• Learn how to cast from Chrome or Chromecast-enabled apps to your TV. For more help with Android phones, go to Cast music & video from your phone to a device.

Please keep me posted. I'll be waiting for your response.

Best regards,

Jenny