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Wifi disconnected and won’t connect again

BB13
Community Member

So i have had my chromecast for a few months and never had issues until yesterday. 
It kept disconnecting with the wifi and then is disconnected and never connected again. I have tried everything that they say to do on the site but nothing worked. 

1 REPLY 1

Ashepherdson
Platinum Product Expert
Platinum Product Expert

Have you tried a full power cycle of the router and Chromecast and phone?