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Wifi publique Chromecast

Mahé
Community Member

Bonjour,

Je vis dans une résidence étudiante dans laquelle le WIFI est commun à tous les résidents. Quand je me connecte avec mon téléphone ou mon ordinateur je dois m’identifier avec le compte KLEY que j’ai créé quand j’ai emménagé. Le problème est donc que je n’arrive pas à connecter mon chromecast sur ce réseau puisqu’il ne fonctionne pas comme les réseaux privés normaux…

Merci d’avance pour votre réponse !

Mahé

4 REPLIES 4

David_K
Diamond Product Expert
Diamond Product Expert

Chromecast, Google Home and Google Nest devices don't support these kind of Wifi systems, known as captive portals, that require you to login first to be able to access the internet.

 There are 2 possible solutions for this:

  1. Check with whoever manages your Wifi if they have a process to whitelist your device. They do this by allowing the unique MAC address of the device. Not all providers will be setup do this however. In addition, even this may not work on some Wifi networks, as the the administrator may have enabled a security feature called client isolation, which prevents different devices from communicating with each other (i.e. your phone communicating with your device).

  2. Although unsupported by Google, you can try to use a phone or tablet as a Wifi hotspot. However, this will then use your mobile data plan, which could be expensive for you depending on the data plan you have with your carrier. Note you will need 2 devices to set this up. 
    1. Turn on the Wifi hotspot feature on a phone or tablet. If you're not sure how to do this, refer to the manufacturer's support website.
    2. Connect a second phone or tablet to that Wifi hotspot.
    3. You can then use that second phone or tablet to setup your Google Home and connect it to the Wifi hotspot on the first phone or tablet.

JenniferV
Community Specialist
Community Specialist

Hi folks,

 

Thanks for the help, davidking. We appreciate it!

 

Mahé, we hope that helps. Feel free to reach back if you have other questions and concerns.

 

Thanks,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hello Mahé,

 

It's me again. I wanted to check if you still need help. Don't hesitate to reach back if you do.

 

Best,

Jennifer

JenniferV
Community Specialist
Community Specialist

Hey there,

 

Just checking in to make sure that you've seen my response. Please let me know if you have other questions or concerns as I will be locking this in 24 hours if I won't hear back from you again. Feel free to start a new thread and we'll be happy to help.


Thanks,

Jennifer