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Wired nest cam stops streaming to chromecast after 5 minutes

jmurr
Community Member

‎03-18-2024 03:43 PM

I have a nest camera that is wired to monitor a location at our office.  I then use a chromecast connected to a monitor to view the stream.  I was able to set this up using the instructions on this page https://support.google.com/chromecast/answer/7529598?hl=en

From this page, it claims "To save power, the live video stream stops automatically:

  • Live video from battery-powered Nest cameras and doorbells stops after 5 minutes.
  • Live video from wired Nest cameras and doorbells stops after 12 hours."

However, despite being a wired camera where it claims the stream should continue for 12 hours, after about 5 minutes the stream stops and just returns to the chromecast home screen.  

Has anyone encountered this problem before and found a way to rectify it?

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cheliogeovanni
Community Member

‎03-30-2024 02:03 PM

Hello @jmurr,

Thanks for reaching out to the community, and I also thank you for posting about the glitch you are getting on your Chromecast. I definitely understand your concern about it. Here are some steps that you can follow to get it fixed.

The provided webpage here doesn't mention why a wired Nest Cam stops streaming after 5 minutes. However, according to Google Nest support, live video from wired Nest cameras should stop after 12 hours, not 5 minutes.

There might be a temporary glitch with the Nest camera or Chromecast. Here are some steps you can try to troubleshoot the issue:

  1. Restart the Nest camera and Chromecast: Power cycle both devices by turning them off and on again. This can often resolve minor glitches.

  2. Check for software updates: Ensure both the Nest camera and Chromecast have the latest software updates. Outdated software can sometimes cause compatibility issues.

  3. Verify internet connection: A weak or unstable internet connection can disrupt the stream. Check your Wi-Fi signal strength and restart your router if necessary.

  4. Re-set up the live stream: Delete the current live stream setup and follow the instructions on the Google Nest support page  to set it up again.

Regards,

Helio

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