11-15-2022 08:47 AM
I got a new Chromecast with Google TV (HD). Casting YouTube video from my iPhone's YT app to Chromecast works fine. However, when I stop casting on my iPhone, the video momentarily stops on Chromecast but then restarts and continues playing. How do I make it so that it stops playing on Chromecast when I stop casting (just as how it works with older Chromecast models).
11-22-2022 02:51 PM
Hi Monet,
Thanks for posting. Is this only happening when casting from YouTube or across all apps? Please try to uninstall and reinstall the YouTube app and reboot your iPhone and Chromecast with Google TV (HD). Casting from a different mobile phone such as a non iOS device might also help in isolating the issue.
Regards,
Jennifer
11-27-2022 08:38 AM
Hey there,
It's me again. How's it going? Did those steps help?
Best,
Jennifer
11-28-2022 06:28 AM
No, the steps did not resolve the issue. It looks like a bug in the newer versions of Android OS. I don't have an Android device, so tried all the steps from an iPhone 14 Pro. Also tried Factory Reset but nothing worked. Same behavior.
11-28-2022 02:48 PM
Hello Monet,
Yikes! We'd like to take a deeper look into this — could you fill out this form and let us know once you're done?
Thanks,
Jennifer
11-28-2022 02:52 PM
Jennifer,
I filled the form.
11-28-2022 03:50 PM
Hi Monet,
We received your form — thanks for filling it out. Our team will reach out to you via email anytime soon so, please keep your lines open.
Also, please be advised that this thread will be locked after 24 hours.
Regards,
Jennifer