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Youtube connection problems

Pami
Community Member

‎09-12-2025 03:43 PM

Ever since you did whatever you did to google TV I either can't connect to youtube or I can't stay connected to it. I don't watch google tv I want my reliable youtube connection back.

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DeboraJ
Community Specialist
Community Specialist

‎09-15-2025 10:39 PM

Hi @Pami,

 

Thanks for reaching out to the community! I understand you're having trouble connecting your YouTube app on your Google TV. I can help you with this!

Before we move forward, I need some additional information:

  • When did the issue start?
  • What is the model of your chromecast device?
  • Are you getting any error messages?
  • Are you trying to cast from your phone, or are you using the YouTube app directly on the TV?
  • Are both your Google Home and YouTube apps up to date?
  • If you try to use a different app, does it have the same issue?
  • Are you using an Apple or Android device?

Once you provide this information, I'll be more than happy to assist you.

 

Best regards,

Debora

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