chromecast remote

[araff662]

I have a chromecast and remote from 2022 (I don't know what generation it is?). The remote turns my tv on and off, and the volume works - but it won't work in navigating the menu. I've tried new batteries and tried unplugging the chromecast, any advice?

[CarlosS]

It won't navigate the Chromecast menu or the TV menu? The Chromecast remote does not control much of the TV, just power, volume and inputs. 

[araff662]

The chromecast menu- i.e. where all my apps are, and the voice command is no longer working. It was working up until yesterday (I've had the tv for a few years now).

[CarlosS]

Do you remember if you are controlling the TV through IR or CEC? If it is IR then maybe the remote is no longer paired to your Google TV. There is a phone remote control inside the Google TV phone app. Try using that to see if you can pair the remote to your Google TV.