live tab not working

[utzman5]

From HOME screen, when I select "LIVE" tab and try to select a TV channel, it won't go down to channel selection.
I have to use "for you" to get into the channel listing

Why is it preventing me from selecting a TV channel when I have already linked my YouTube TV service with this acocunt (which is under the same name)? Thanks.

[jenniffert]

Hi @utzman5,

Thanks for reaching out here in the community. I'd be happy to help you with the Chromecast connectivity! 

Just to gather more information, I'd like to ask a few questions:

• What is the model of your Chromecast?
• Does the situation happen when you're using another app?
• Have you tried troubleshooting the issue already?

In the meantime, you can try restarting both devices: your phone and the Chromecast. You can refer to the next article: Reboot your Chromecast device.

Please keep me updated.

Best regards,

Jenniffer