no Cast menu option in Chrome

[xmweitz]

I am setting up a new Dell laptop and wanted to Cast my screen from the laptop.

In Chrome, when I select the 3 dots menu on the right, I do not have a Cast... menu option between Print... and Find...

My Chrome browser is up to date.  I have disabled any extensions I have.  I have rebooted my laptop.

It's not that I can't find my Cast device, it's that I can't even get into Cast from the laptop Chrome at all.  It just isn't available.

My old laptop is on the same Chrome browser version and does have the Cast... menu option from the 3 dots menu.  Why doesn't my new laptop?

[JenniferV]

Hello xmweitz,

Thanks for reaching out and for being a step ahead of us. To cover all the bases, please try the steps listed below:

1. Ensure the laptop is connected to the same Wi-Fi network as the Chromecast device.
2. Disable “Allow all sites to initiate mirroring”. To disable the audio for the Desktop Share flag within the Chrome browser, check the steps below:
   1. On the address bar, type “chrome://flags”.
   2. Look for “Allow all sites to initiate mirroring”, then set it to Disabled.
   3. Click Relaunch.
3. Use Chrome Canary and test.

Let me know how it goes.

Best,

Jennifer

[xmweitz]

The laptop is connected to the same WiFi network as the Chromecast device.

I have disabled the Allow all sites to initiate mirroring.

I have relaunched Chrome.

I have installed Chrome Canary version 111.0.5507.0 (Official Build) canary (64-bit).

Still no Cast... menu option.

[JenniferV]

Hey there,

Thanks for getting back to us and for trying the suggested steps. Could you please try reinstalling the Chrome browser to your new Dell laptop? Here's a guide. Also, please check if you have an internet firewalls or antivirus software enabled. Some firewall and/or antivirus software may prevent devices from communicating properly on a wireless network.

If the issue persists, please contact your laptop manufacturer for further help.

Regards,

Jennifer

[JenniferV]

Hi xmweitz,

It's me again. How's it going? Do you still need help?

Thanks,

Jennifer

[JenniferV]

Hello xmweitz,

I haven't heard from you so I’ll be locking this thread after 24 hours. If you need help in the future, please feel free to start a new thread and we'll be happy to help.

Thanks,

Jennifer