video output

[YusufPiskin]

Why is the resolution not automatic?
E.g ; The settings of Chromecast 4k are 4k 60hz and it constantly gives this signal. Even if the videos are not 4k 60hz. This distorts the native image, especially on video streaming services such as Apple TV or Netflix.
But ; While watching 1080p video, Chromecast 4k should output 1080p.

[JenniferV]

Hi YusufPiskin,

Thanks for reaching out and sorry for the late response. Is this happening in all videos or just for certain videos only? Is this working previously? If yes, when did the issue start?

Thanks,

Jennifer

[JenniferV]

Hey YusufPiskin,

It's me again. I don't want to be a nudge but I'd like to check if you still have other questions and concerns. I'll be locking this thread in 24 hours if I won't hear back from you again. 

Thanks,

Jennifer

[JenniferV]

Hi there,

I wanted to check back in to see if you still need help. Feel free to let me know if you do.

Thanks,

Jennifer

[Jeran]

Hey there!

We haven't heard back from YusufPiskin, and it's been a few days, so I'm locking the thread. As always, feel free to make a new thread if you have any more questions or concerns.

Thank you for your help, Jennifer!

Best regards,
Jeran