Cancel and Refund for Nest Aware Sunscription

[Johnvonrohrsc]

I was just charged $80 to renew my front door camera subscription.  I previously cancelled my subscription but was charged anyway. Please cancel and refund my $80.00.  I no longer have a Google doorbell to use the camera.

[GabrielaG]

Hi @Johnvonrohrsc,

Thank you for contacting the Google Nest Community. I understand you're looking to cancel your Nest Aware subscription and request a refund for the recent charge of $80. I'm glad to assist you.

To make sure we process your Nest Aware cancellation correctly, the team would like to learn more about this behavior. When you get a chance, please fill out this form and let us know when you’re finished. We’ll have someone reach out to you via email from there. Your confirmation is crucial to ensuring that I can follow up on your case effectively.

Regards,

Gabriela