Hello @Ogkika20,
Thank you for reaching out to the community. I understand you would like to cancel your monthly subscription. I can certainly guide you through the correct process to manage your subscription.
Since I am a community support agent and cannot access your personal account or billing information, I cannot directly cancel your subscription for you. However, I can direct you to the exact place where you can manage and cancel any recurring Google subscriptions (like Nest Aware or Google One).
Steps to Cancel Your Subscription
The subscription is managed through the platform where you originally purchased it, which is typically the Google Home app or the Google Store.
Option 1: Using the Google Home App (Recommended for Nest Aware)
- Open the Google Home app on your phone.
- Tap your profile picture (or initial) in the top-right corner.
- Tap Settings (gear icon).
- Scroll down to the "Services" section and tap Nest Aware (or whichever subscription you wish to cancel).
- Find the option to cancel the subscription and follow the prompts.
Option 2: Using the Google Store Website
If your subscription was purchased via the Google Store:
- Go to the Google Store: https://store.google.com/subscriptions
- Log in with the Google Account associated with the subscription.
- Locate the subscription you wish to cancel and follow the prompts to manage or end the subscription.
If you are having trouble locating the subscription using the steps above, you may need to reach out to our billing and subscription specialists directly.
Regards,
Kevin
