Hi @Karensauceda,
Thanks for posting in the community. I understand you're having difficulty activating your subscription. I appreciate the information shared. Don't worry, I'd be more than glad to assist you. To help with that, I have a few questions for you:
- What type of subscription are you referring to?
- Could you explain a little bit more in detail about the issue you're experiencing while activating your subscription?
Any additional details you can provide will be helpful.
Regards,
Jonathan
