Hello Effinly,
Thank you so much for posting in this community. I’m sorry to know that your Nest Doorbell is having video troubles. So don’t worry. It’s a pleasure to assist you.
To continue getting to the root of the situation, could you please help me by answering these questions?
- What model of Nest device do you have? For your reference, check out this article: Technical specs for Nest cameras and doorbells.
- When did the issue first occur?
- Could you attach a screenshot of the trouble that you see in the video feed?
- If you have a subscription and another Nest device, can you check the quality image in the history mod? and let me know if you experience the same behavior.
Any additional details you can provide will be helpful.
Best regards,
Daniel
