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Nest subscription is about to renew

MM2025
Community Member

I received a renewal notice for an old account. I am unable to find where to cancel payment.

How can I be sure the old account is cancelled and not be charged the $160. in February 2026

The new account will renew in August 2026

1 REPLY 1

humbertogarcia
Community Specialist
Community Specialist

Hi MM2025,

 

Thank you for posting in the community! I understand that you have an old and a new Nest Aware (now called Google Home Premium) subscription, and you want to make sure that the old account is cancelled before February 2026 in order not to be charged $160. I appreciate you taking the time to look into this, and I’m glad to provide you with the pertinent orientation.

Initially try these steps: If you don't find your subscription, check if you use the correct Google Account. You can also check your bank statements to find which account pays the charge. After you’re certain of the account linked to the old subscription, you can proceed to cancel it.

Please check the highlighted information in the help article: Cancel your Google Store subscription. Especially pay attention to the details and tips. For any additional questions, don’t hesitate to contact me.

 

Regards,

Humberto