Google Nest Community

Teddy20

My 3rd generation Nest learning thermostat has stopped communcating to my Nest App. on my iPhone in October. Thermostat states that it is connected to an account (home wifi) and won’t display entry key for my Nest app. what can I do to reactivate my ...

Teddy20

I can no longer connect my iPhone to my Nest thermostat. It will not display 7 digit code required by app. How do I find the access code on the thermostat?

Teddy20 · 04-10-2022

How do I reset the Nest thermostat to my own account and remove the previous owners account?

Teddy20

Thanks for that. I won’t remove device from my app. Will troubleshoot when back at holiday home next year.Phil T

Teddy20

Thanks for the advice, John. I had thought of doing this but since the Thermostat wouldn’t display the 7 digit key code, I didn’t proceed. I’ll try this when next we are at the holiday home where the Nest thermostat is installed. If I remove the devi...

Teddy20

The problem only happened after the last Google update in October. I’ve never had any communication issues up until then. The thermostat wouldn’t even communicate with my Nest app when I was next to it!I hold Google responsible for this and am extrem...

Teddy20

Hi Esilvey,Eduardo from Google has confirmed that only generation 1 and 2 learning thermostats are no longer supported but has yet to explain why my 3rd generation stat is no longer communicating fully remotely. He has offered me a discount on a new ...

Teddy20

Will keep you posted. In the meantime can you explain why I can no longer access my Nest Thermostat remotely?

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