Nest thermostat new account setup

[Teddy20]

How do I reset the Nest thermostat to my own account and remove the previous owners account?

[David_K · Accepted solution]

Try these steps:

1. Press your thermostat and go to Settings > Reset > All Settings (Turn the ring to select the options).
2. Download the Nest app on your phone or tablet.
3. On the Nest app home screen, tap the Settings cog.
4. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
5. To get the QR code, press your thermostat and go to Settings.
6. Turn the ring to select Nest app and press to open it.
7. Select QR code. Your thermostat will show you a unique QR code to scan with the app.

[David_K · Accepted solution]

Try these steps:

1. Press your thermostat and go to Settings > Reset > All Settings (Turn the ring to select the options).
2. Download the Nest app on your phone or tablet.
3. On the Nest app home screen, tap the Settings cog.
4. Tap Add product. The app will switch to a camera view to scan the thermostat’s QR code.
5. To get the QR code, press your thermostat and go to Settings.
6. Turn the ring to select Nest app and press to open it.
7. Select QR code. Your thermostat will show you a unique QR code to scan with the app.

[Ryan_G · Accepted solution]

Hi Teddy20,

Thanks for being here in the Google Nest Community.

I just wanted to jump in here and check if you have tried davidking's suggestions. Let us know how it goes by replying to this thread.

Thanks for helping us, davidking.

Best regards,

Ryan

[Teddy20]

Yes, David Kings instructions worked a treat and I did reply thanking him. 
Cheers,

Phil

[Ryan_G]

Hey folks,

Thanks for visiting the Google Nest Community. 

Since this thread hasn't had activity in a while, we're going to close it to keep content fresh.

If you have additional questions, feel free to submit another post and provide as many details as possible so that others can lend a hand. 

Hope this helps!

Kind regards,

Ryan