Added sensor that is linked to a deleted account.

[Rozzell]

Had to reset the Nest thermostat, and am trying to added the sensors back to the unit.  I thought I had removed them from the old account.  Pulled batteries to reset sensor but 20+ hours later they are still linked.  I don’t have access to the old account. 

[Rozzell]

Took battery out for over 3 days and the sensors cleared.  I was able to then connect them to the app.

[MelbaDT]

Hey Rozzell, 

Sorry for the delayed response but thanks for taking the time to keep us updated and for sharing what you've done to have your concern resolved. We're glad to hear that you've managed to re- add it to your account and have everything back up and working as they should. 

Feel free to let us know if you have more questions. 

Cheers, 

Melba

[Ryan_G]

Hey Rozzell,

I just wanted to follow up and see if you're still in need of help. Please let us know as we would be happy to answer any questions you may have. 

Best regards,

Ryan

[Ryan_G]

Hey there,

Thanks for being here in the Google Nest Community. 

I'd like to bump in here and make sure that you’ve seen our response.

Please let us know if you have any other questions or concerns as I will be locking this thread in 24 hours.

Have a great day.

Best regards,

Ryan