Google Nest Community

Hello,why is the Google customer service so awful? I opened a thread, answer all your questions, the tread then gets closed as apparently someone is contacting me. Does the contact actually happen? No it doesn’t! why are you making this nightmare mor...

I posted a warranty claim over 2 weeks ago and I’ve had no communication since! I’d say this a very poor customer service from a brand that is supposedly market leading. Some assistance would be gratefully appreciated. thank you