Doorbell warranty claim - no response

[Friednice]

I posted a warranty claim over 2 weeks ago and I’ve had no communication since! I’d say this a very poor customer service from a brand that is supposedly market leading. Some assistance would be gratefully appreciated.

thank you

[Lance_L]

Hi Friednice,

I’m sorry to hear you’re having trouble with this. No worries; I'll check this out. — could you fill out this form and let me know once you’re done?

Best,

Lance

[Friednice]

Hi Lance,

thanks for the contact. I have completed the form.

best

Barnaby 

[EdmondB]

Hello there,

We got your form — thanks for filling it out. Our team will reach out to you via email anytime soon. Please continue the conversation there as this thread will be locked after 24 hours.

Regards,
Edmond