Google Nest Community

Stefan1 · 11-06-2022

Unfortunately my Nest Protect Gen2 didn`t work as expected during a real alarm situation.I was away from home for a couple of hours and when I returned, my house had a CO incident which the Nest Protect alarmed locally with the noise signal. BUT, the...

Stefan1 · 09-23-2022

all devices in the nest app disappeared and Nest app behaves like I start for the first time. It seems it doesn’t recognize my Google account anymore though it let me log-on as usual.What can I do to recover my home with all devices ?

Stefan1 · 12-15-2022

Thanks to confirm, I consider this missing feature a safety risk and I am really surprised that it seems that this functionality can`t even be tested manually.

Stefan1 · 11-20-2022

Hi Emerson, the time when the alarm went off, I have been at work, so my mobile connection was ok. And the device that has activated the alarm is the closest to the router I have, less than 5m away with direct line-of-sight.whatever happened that day...

Stefan1 · 11-16-2022

Hi Emerson, the topic is still important and I really need to solve it. This is a safety critical product that I need to rely on in case of an incident and currently it doesn`t work as expected. thanks for your support

Stefan1 · 11-16-2022

Hi Mark,I did indeed do a checkup of the system. Everything is in status green and looking at the history I can see the CO alert in the app (see picture attached).But I never received a push message on my mobile phone on this incident (except the war...

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Nest protect push notifications not working during real CO alarm

Nest App - all devices disappeared

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Re: Nest protect push notifications not working during real CO alarm

Re: Nest protect push notifications not working during real CO alarm