Google Nest Community

Hi, Don't waste time resetting, This is a known chip error of the Thermostat, which the company doesn't inform us of. Please call Nest support at 1 (855) 469-6378. They will replace our Thermostat if it is still under the warranty period.

Hi, Don't waste time resetting, This is a known chip error of the Thermostat, which the company doesn't inform us of. Please call Nest support at 1 (855) 469-6378. They will replace our Thermostat if it is still under the warranty period.

Error code: nest.com/w5; tried all troubleshooting options. Still cannot connect. Pls help