Google Nest Community

I’ve had my thermostat for a year and all’s been fine until yesterday; I clicked I the Nest app but instead of the screen showing the heating option on the left and hot water on the right, I was asked to log in via Google. I did this and the screen n...

When I load the Nest app from either my iPhone or iPad, the screen just shows Home and Add product - it no longer allows me to switch on/the heating or hot water. It’s connected to the internet; any ideas how I can get it to show the screen I’ve been...