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Crane201

I have a Nest Thermostat and having a problem with it intermittently which has now become a daily problem. I have the water and heat set on schedule. The water always used to work and would come on as per the schedule every morning.However sometimes ...

Crane201 · 11-19-2023

Hi I wanted to know if anyone has this problem and if anyone had a solution for me. A number of times recently my Nest thermostat is on and supposedly heating to the temperature I have set its glowing orange and says it will take about an hour to get...

Crane201 · 12-12-2022

I want to know how to make a complaint please can you tell me what the process is?Case ID [1-2895000032812]I recently contacted the Nest Helpdesk because my Nest thermostat was triggering my boiler to fire up despite neither the heating or hot water ...

Crane201

Hello I can’t move the thermostat as it’s hardwired in at the hallway. This morning again the water hasn’t come on I tried putting it on boost but it’s not triggering the boiler I’m going to try switching off again and then switching on the power aga...

Crane201

Hello no the heat link device is in the same room as the boiler in the garage. The thermostat is in the hallway hard wired to the power switch which is next to the heat link device. There is wifi signal in the garage. I have attached a picture the He...

Crane201

Hello Daniel the thermostat’s been installed since 2017. The issue has been going on for the last 3 years with the heating the hot water always worked up until this year. We’ve have had a tripped the circuit this year and a power cut, but this proble...

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3rd Generation Nest Thermostat

Nest thermostat

How do I make a complaint about the recent customer support

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