Google Nest Community

atruemom · 03-20-2023

"A forgotten PIN code may require you to have your thermostat reset in order to unlock it. A manual reset requires you to have your thermostat connected to a computer. To do this, please follow these steps: Connect the thermostat display to a USB cab...

atruemom · 02-14-2023

I tried to reset my account forgetting that the pin was locked. Now my account is reset and I can't get into it to get my pin number.

atruemom · 04-07-2023

I've given up, I can't get the help I need to make it work... thank you though.

atruemom · 03-23-2023

As far as customer service I do not believe they exist. Can't find them anywhere!

atruemom · 03-23-2023

Yes, sadly that is exactly what I did. Before researching anything my thoughts were to delete and "just start over", well as you can tell that did not work out for me. Thank you for your time.

atruemom · 03-22-2023

I accidentally deleted the thermostat while it was still locked. So it's deleted and locked.

atruemom · 03-22-2023

I deeply Appreciate the time you are taking to try and help me.I have tried to do that but it will not allow me without the code because it's locked. And i'm not able to get the code becais I can't log in.

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