Google Nest Community

dminutivehrtbrk · 03-19-2023

So for the last 2 weeks my Nest thermostat shows offline on the app, Google Home and Alexa... But when I go to the actual thermostat it's connected. I've reset, changed and checked the router and this issue persists. It's really bothering me I can't ...

dminutivehrtbrk · 05-08-2023

Hello, none of what's been recommended has worked. Nothing has changed with my network and the app STILL disconnects for days at a time. If this is a failure with the best device itself then Google needs to say that so customers can make informed dec...

dminutivehrtbrk · 04-12-2023

What we need is clarification on what settings need to be reviewed and updated. I have not done anything to my router other than replace it and that was almost a year before this started. Can you please share what steps we should try?

dminutivehrtbrk · 03-31-2023

Yesterday I restarted it and it worked for an hour or so. Which lead me to just reset the whole thing and it worked until sometime during the night, it disconnected again. The thermostat itself is still connected and heating

dminutivehrtbrk · 03-30-2023

Hello, I've followed the trouble shooting in the app. I've tried to hook you Nest up on my mobile hotspot and it did work but everything on my router checks out. Battery, voltage and everything all followed from the troubleshooting still have the sam...

dminutivehrtbrk · 03-20-2023

I have the same issue with mine

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App offline,Nest connected... Can't read on any device

Re: connectivity issues with Nest Thermostats

Re: App offline,Nest connected... Can't read on any device

Re: App offline,Nest connected... Can't read on any device

Re: App offline,Nest connected... Can't read on any device

Re: connectivity issues with Nest Thermostats