Google Nest Community

Bainbridge · 11-07-2021

No power to heat link. H72 error on thermostat. Have tried turning power off to heat link then back on after 10 minutes. No response to holding down the button. No power to unit. Installed March 2019. The unit is powered by the same supply as the boi...

Bainbridge · 11-10-2021

Hello @CristianC @yes thank you. The Facebook messenger team helped me get a replacement, which arrived today. I’ve had it installed and my heating is back on.

Bainbridge · 11-08-2021

@Danh1987 I got a call back this evening from the senior next rep. Replacement heat link is on its way and I need to return the old one - all free of charge. I need to get a temporary thermostat fitted and then get someone to change the old for the n...

Bainbridge · 11-08-2021

0808 169 2307 for google nest support. I have a case in progress and will be issued with a new heat link. Facebook messenger was where I started but just spoke to customer service to confirm everything is in progress - very helpful. Also, don’t feed ...

Bainbridge · 11-07-2021

I’ve been talking to a nest rep on Facebook messenger. I’ve filled a couple of forms in and someone is calling/emailing me back. Sounds positive but I’ll let you know the outcome.

Bainbridge · 11-07-2021

How can we get help? I’m at a loss here.

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No power to heat link

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Re: No power to heat link