Update on my side also: I contacted the google support chat after
reading the replies from this post. Because I already sent the device to
service they couldn't do any diagnostic. They also mentioned that there
is no way that a software update could ...
Sounds like very likely a software problem. I am not sure in what
country you are that you were promised to be sent a new one Satuday.
Here in NL I contacted the shop that I bought it and it will take time
to get to them, from there to the service te...
Exactly the same thing happened to my Nest base yesterday evening.
Purchased 2 years ago and working since 24 months. Luckly it has 3 years
guarantee so I am just sending it back to see what is the problem