Google Nest Community

I was about to try that, too! As I mentioned, I tried several times on my iPhone 13 Pro to no avail. Even tried my iPad Gen 4, no luck. But, once I let it sit on the "where in the house is the thermostat" page, it finally went to the next step.

OK, I figured it out! The solution is...patience! After removing/resetting the thermostat multiple times, including resetting my iPhone, I went through the process again. This time, once I chose the desired location, the point at which it locked up e...

Same here! Restarting iPhone did not help. And, this is the 3rd Nest Thermostat I've installed, 2nd one in this house, and never had this happen.