Google Nest Community

Wendy-B · 07-11-2023

My Hub Max stopped working. Software issue. Posted here. Was advised by Google Support to fill out a form regarding the issue, which I did. Was supposed to be contacted in 1-2 days. Forum thread was locked by support because they were supposed to com...

Wendy-B · 07-08-2023

Like many other people that have posted on various threads and boards, my Nest Hub Max is stuck on the G screen. I have tried the unplug 11 times suggestion, the hold down the volume keys suggestion, and the hold down the volume keys while unplugging...

Wendy-B · 07-19-2023

Well, it hasn't been replaced YET. Old device is being shipped back to Google as we speak. I can't consider this resolved until I get a replacement device that actually works.

Wendy-B · 07-16-2023

Answered their emailed questions, sent in the requested 45 second video, and provided all info via email on 07/13/2023. I will await their response.

Wendy-B · 07-12-2023

Good luck with that. I have the same issue. Started a forum post, asked by Google support to fill out a form, then forum post is locked and Google support ghosts you. I'm starting to think this is standard operating procedures for them. Redirect, del...

Wendy-B · 07-08-2023

The form has been filled out.

Wendy-B · 07-08-2023

I’m confused by this. I didn’t start a new thread and when I click on your link for the “main” thread, it takes me right back to this one. I just joined the community today to post this thread. I haven’t started another one.

Google Nest Community

User Statistics

User Activity

How to get a response from support????

Google Hub Max stuck on startup screen

Re: How to get a response from support????

Re: How to get a response from support????

Re: Hoping for follow up

Re: Google Hub Max stuck on startup screen

Re: [Filter: keyword] Wendy-B's post body matched "brick", board "SpeakersDisplays&qu